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Downloading PDF changed to HTML on Mobilephone

Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago
#31231
Dear Supportteam,

on our website we always have a download link with a PDF to download for each event. Here an exaple: www.aekv-fortbildungen.de/event/2918:grundlagenverstaendnis-husten-dyspnoe-im-kontext-der-interstitiellen-lungenerkrankung-sowie-anwendungen-an-fallbeispielen.html . if we download it on the desktop oder laptop it works perfectly.But if we download it on a tablet or a smartphone, the PDF is not recognized and is downloaded as a HTML, which the smartphone cannot read. what could we do?

Thank you,

Ilmar

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Re: Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago
#31232
Yes, I see in your site. If I cut the html. The pdf opens ptrfectly

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Re: Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago
#31233
Hallo jojo12,

how do you mean that? How can you cut the .html on your smartphone ?

Best regards,

Ilmar

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Re: Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago - 1 year 1 week ago
#31234
Hi bergente,
.my smartphone automaticly downloaded it. Then I wac able to rename, so I renamed it to name.pdf. I took away zhe additional .html. Then I opened it with bo problem.
This is not a solution!
It seems something adds an .html which is superflue.
EDIT:
I tried now to download an own pdf on my site. Here too the smartphone adds an .html. I don't know why.
Last edit: 1 year 1 week ago by jojo12.

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Re: Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago
#31235
Hi jojo12,

yes, that's right, if I save the file again after downloading it in .pdf without the .html, I can open it normally. But that should normally happen automatically, right? is that a bug? And why is this only on the smartphone and not on die desktop?

Best regards,

Ilmar

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Re: Downloading PDF changed to HTML on Mobilephone

1 year 1 week ago
#31236
The following user(s) said Thank You: bergente

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