help to better help you:

Please: add always Joomla / JEM version and details to your posts, so we can try to reproduce your issue!

Link in user email not working

Link in user email not working

3 years 5 months ago
#28909
If I add a user in the backend to an event, he gets an email. it contains a direct link to the event, but this links does not work! 

it leads to an error "FEHLER
Veranstaltung nicht gefunden!

Es ist ein Fehler aufgetreten!"

How can I make the link work?

And how can I change the text in this email?

Please Log in or Create an account to join the conversation.

Re: Link in user email not working

3 years 5 months ago
#28910
Just curious..

Is your site using https or http..? And what about the configuration of the link?

Please Log in or Create an account to join the conversation.

Re: Link in user email not working

3 years 5 months ago
#28912
Right now it uses http but it should use https. The events are for registered only, that might be the problem.

if I am logged in and open the event, the url looks like this: hhtp://xxx/veranstaltungen/event/1

in the email it looks totally different

Please Log in or Create an account to join the conversation.

Re: Link in user email not working

3 years 5 months ago - 3 years 5 months ago
#28913
Do you have SEF URL enabled or disabled? Is it possible it has to do with this?

EDIT: I tried in my latest Joomla, latest JEM, with both settings, the links in the email worked fine for me! Must be something other in your system.
Last edit: 3 years 5 months ago by jojo12.

Please Log in or Create an account to join the conversation.

Re: Link in user email not working

3 years 5 months ago
#28914
SEF URL is enabled. I think it has to do with the events being for registered only. So if a user clicks on a link in the mail the event can not be shown, because he is not logged in. It should display a login form and the redirect to the event. instead it shows an error of the event not being found
The following user(s) said Thank You: jojo12

Please Log in or Create an account to join the conversation.

Re: Link in user email not working

3 years 5 months ago
#28916
Would this help, if in the email is something like: "(In some cases) you need to login first!" ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.552 seconds